{"id":8318,"date":"2023-07-27T13:23:23","date_gmt":"2023-07-27T13:23:23","guid":{"rendered":"https:\/\/new.semar.biz\/?page_id=8318"},"modified":"2024-05-31T08:40:00","modified_gmt":"2024-05-31T08:40:00","slug":"supporto","status":"publish","type":"page","link":"https:\/\/semar.com\/fr\/supporto\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8318\" class=\"elementor elementor-8318\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b7aa35 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"8b7aa35\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-06d3125\" data-id=\"06d3125\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4addd18 logo elementor-widget elementor-widget-image\" data-id=\"4addd18\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/semar.com\/fr\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png\" title=\"Semar_small\" alt=\"Semar_small\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ada09bc\" data-id=\"ada09bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9137c4e elementor-search-form--skin-minimal elementor-widget elementor-widget-search-form\" data-id=\"9137c4e\" data-element_type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;minimal&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/semar.com\/fr\/\" method=\"get\" data-trp-original-action=\"https:\/\/semar.com\/fr\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-9137c4e\">Rechercher <\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Rechercher <\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-9137c4e\" placeholder=\"Search\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4d896ae\" data-id=\"4d896ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dd4eb2 elementor-nav-menu__align-end elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4dd4eb2\" data-element_type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;layout&quot;:&quot;horizontal&quot;,&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-text e--animation-none\">\n\t\t\t\t<ul id=\"menu-1-4dd4eb2\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7264\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">LE GROUPE<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3173\"><a href=\"https:\/\/semar.com\/fr\/azienda\/\" class=\"elementor-sub-item\">ENTREPRISE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7549\"><a href=\"https:\/\/semar.com\/fr\/sustainability\/\" class=\"elementor-sub-item\">DURABILIT\u00c9<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9995\"><a href=\"https:\/\/semar.com\/fr\/laboratorio-emc\/\" class=\"elementor-item\">SERVICES DE TEST CEM<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-426\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/\" class=\"elementor-item\">PRODUITS<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2012\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/insulation-smd-transformer\/\" class=\"elementor-sub-item\">AUTOMOTIVE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2179\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/low-power-current\/\" class=\"elementor-sub-item\">TRANSFORMATEURS DE COURANT &amp; D'ENROULEMENT<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2178\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/2a-usb-power\/\" class=\"elementor-sub-item\">APPAREILS \u00c9LECTRONIQUE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2177\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/power-status-monitor-nb-iot\/\" class=\"elementor-sub-item\">PRODUITS INTELLIGENTS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8078\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/low-power-current-transformer\/\" class=\"elementor-sub-item\">MEDIUM VOLTAGE INSTRUMENT TRANSFORMERS<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10328\"><a href=\"https:\/\/semar.com\/fr\/news\/\" class=\"elementor-item\">NOUVELLES<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7265\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">INFO<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8918\"><a href=\"https:\/\/semar.com\/fr\/supporto\/\" class=\"elementor-sub-item\">SUPPORT<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-431\"><a href=\"https:\/\/semar.com\/fr\/contatti\/\" class=\"elementor-sub-item\">CONTACTS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-947\"><a href=\"https:\/\/semar.com\/fr\/jobs\/\" class=\"elementor-sub-item\">TRAVAIL<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type_archive menu-item-object-language_switcher menu-item-has-children current-language-menu-item menu-item-5996\"><a class=\"elementor-item\">LANGUE<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-5995\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/it_IT.png\" width=\"18\" height=\"12\" alt=\"it_IT\" title=\"Italian\"><span class=\"trp-ls-language-name\">Italian<\/span><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-5994\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/en_GB.png\" width=\"18\" height=\"12\" alt=\"en_GB\" title=\"English\"><span class=\"trp-ls-language-name\">English<\/span><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-6033\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/fr_FR.png\" width=\"18\" height=\"12\" alt=\"fr_FR\" title=\"French\"><span class=\"trp-ls-language-name\">French<\/span><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-6194\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\"><span data-no-translation><img loading=\"lazy\" decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/zh_CN.png\" width=\"18\" height=\"12\" alt=\"zh_CN\" title=\"Chinese\"><span class=\"trp-ls-language-name\">Chinese<\/span><\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Permuter le menu\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4dd4eb2\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7264\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">LE GROUPE<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3173\"><a href=\"https:\/\/semar.com\/fr\/azienda\/\" class=\"elementor-sub-item\" tabindex=\"-1\">ENTREPRISE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7549\"><a href=\"https:\/\/semar.com\/fr\/sustainability\/\" class=\"elementor-sub-item\" tabindex=\"-1\">DURABILIT\u00c9<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9995\"><a href=\"https:\/\/semar.com\/fr\/laboratorio-emc\/\" class=\"elementor-item\" tabindex=\"-1\">SERVICES DE TEST CEM<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-426\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/\" class=\"elementor-item\" tabindex=\"-1\">PRODUITS<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2012\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/insulation-smd-transformer\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AUTOMOTIVE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2179\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/low-power-current\/\" class=\"elementor-sub-item\" tabindex=\"-1\">TRANSFORMATEURS DE COURANT &amp; D'ENROULEMENT<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2178\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/2a-usb-power\/\" class=\"elementor-sub-item\" tabindex=\"-1\">APPAREILS \u00c9LECTRONIQUE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2177\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/power-status-monitor-nb-iot\/\" class=\"elementor-sub-item\" tabindex=\"-1\">PRODUITS INTELLIGENTS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8078\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/low-power-current-transformer\/\" class=\"elementor-sub-item\" tabindex=\"-1\">MEDIUM VOLTAGE INSTRUMENT TRANSFORMERS<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10328\"><a href=\"https:\/\/semar.com\/fr\/news\/\" class=\"elementor-item\" tabindex=\"-1\">NOUVELLES<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7265\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">INFO<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8918\"><a href=\"https:\/\/semar.com\/fr\/supporto\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SUPPORT<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-431\"><a href=\"https:\/\/semar.com\/fr\/contatti\/\" class=\"elementor-sub-item\" tabindex=\"-1\">CONTACTS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-947\"><a href=\"https:\/\/semar.com\/fr\/jobs\/\" class=\"elementor-sub-item\" tabindex=\"-1\">TRAVAIL<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type_archive menu-item-object-language_switcher menu-item-has-children current-language-menu-item menu-item-5996\"><a class=\"elementor-item\" tabindex=\"-1\">LANGUE<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-5995\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/it_IT.png\" width=\"18\" height=\"12\" alt=\"it_IT\" title=\"Italian\"><span class=\"trp-ls-language-name\">Italian<\/span><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-5994\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/en_GB.png\" width=\"18\" height=\"12\" alt=\"en_GB\" title=\"English\"><span class=\"trp-ls-language-name\">English<\/span><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-6033\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/fr_FR.png\" width=\"18\" height=\"12\" alt=\"fr_FR\" title=\"French\"><span class=\"trp-ls-language-name\">French<\/span><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-6194\"><a href=\"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\"><span data-no-translation><img loading=\"lazy\" decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/semar.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/zh_CN.png\" width=\"18\" height=\"12\" alt=\"zh_CN\" title=\"Chinese\"><span class=\"trp-ls-language-name\">Chinese<\/span><\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e938621 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e938621\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d92e68d\" data-id=\"d92e68d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef1a34f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ef1a34f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ZONE DE SUPPORT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2de272a elementor-section-full_width elementor-section-height-min-height elementor-section-items-top elementor-section-height-default\" data-id=\"2de272a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac2dd7b\" data-id=\"ac2dd7b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22385b0 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"22385b0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13437ff\" data-id=\"13437ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9f3c11 elementor-widget elementor-widget-template\" data-id=\"e9f3c11\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"8392\" class=\"elementor elementor-8392\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-938770c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"938770c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e050aa0\" data-id=\"e050aa0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a242b5a elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"a242b5a\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-a242b5a{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d362b86 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"d362b86\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-d362b86\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on responsive-vertical-layout\" data-tabid=\"d362b86\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-top-icon\" role=\"tablist\">\n                                            <li id=\"documentazione\" class=\"eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"documentazione-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"far fa-file\"><\/i>                                                            \n                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Documentation<\/span>                                                    <\/li>\n                                            <li id=\"faq\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"faq-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"fas fa-comments\"><\/i>                                                            \n                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >F.A.Q.<\/span>                                                    <\/li>\n                                            <li id=\"contatti-e-assistenza\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"contatti-e-assistenza-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"fas fa-info-circle\"><\/i>                                                            \n                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Contacts et demande d'assistance<\/span>                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"documentazione-tab\" class=\"clearfix eael-tab-content-item\" data-title-link=\"documentazione-tab\">\n\t\t\t\t        <strong>Manuels<\/strong>\n<ul>\n \t<li><a style=\"color: black;\" href=\"https:\/\/docs.ithingszone.com\/infinergi\/manuals\/Infinergi_Installation_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">Installation Manuel (EN)<\/a><\/li>\n \t<li><a style=\"color: black;\" href=\"https:\/\/docs.ithingszone.com\/infinergi\/manuals\/Infinergi_User_guide_EN.pdf\" target=\"_blank\" rel=\"noopener\">Mode d'emploi (EN)<\/a><\/li>\n<\/ul>\n<strong>Catalogues<\/strong>\n<ul>\n \t<li><a style=\"color: black;\" href=\"https:\/\/docs.ithingszone.com\/infinergi\/marketing\/Infinergi_brochure_UK.pdf\" target=\"_blank\" rel=\"noopener\">Brochure (EN)<\/a><\/li>\n \t<li><a style=\"color: black;\" href=\"https:\/\/docs.ithingszone.com\/infinergi\/marketing\/datasheet_infinergi_uk.pdf\" target=\"_blank\" rel=\"noopener\">Datasheet<\/a><\/li>\n<\/ul>                    <\/div>\n\t\t        \n                    <div id=\"faq-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"faq-tab\">\n\t\t\t\t        <style>.elementor-8602 .elementor-element.elementor-element-5893e7c > .elementor-element-populated{margin:0px 0px 0px 0px;--e-column-margin-right:0px;--e-column-margin-left:0px;padding:0% 10% 0% 0%;}.elementor-8602 .elementor-element.elementor-element-b48aade > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-title .betterdocs-faq-title-tag{color:#0066AD;font-family:\"Work Sans\", Sans-serif;font-size:20px;font-weight:bold;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-list > li .betterdocs-faq-group .betterdocs-faq-post .betterdocs-faq-post-name{font-family:\"Work Sans\", Sans-serif;font-size:14px;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-list > li .betterdocs-faq-group .betterdocs-faq-main-content{font-family:\"Work Sans\", Sans-serif;font-size:14px;color:#000000;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-list > li .betterdocs-faq-group .betterdocs-faq-post .betterdocs-faq-iconplus{height:15px;max-height:15px;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-list > li .betterdocs-faq-group .betterdocs-faq-post .betterdocs-faq-iconminus{height:15px;max-height:15px;}@media(max-width:1080px){.elementor-8602 .elementor-element.elementor-element-5893e7c > .elementor-element-populated{padding:0% 0% 0% 0%;}.elementor-8602 .elementor-element.elementor-element-b48aade > .elementor-widget-container{padding:0% 025% 0% 25%;}}@media(max-width:1000px){.elementor-8602 .elementor-element.elementor-element-b48aade > .elementor-widget-container{padding:0% 7% 0% 7%;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-title .betterdocs-faq-title-tag{font-size:14px;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-list > li .betterdocs-faq-group .betterdocs-faq-post .betterdocs-faq-post-name{font-size:13px;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-list > li .betterdocs-faq-group .betterdocs-faq-post .betterdocs-faq-iconplus{width:5%;max-width:5%;}.elementor-8602 .elementor-element.elementor-element-b48aade .betterdocs-faq-wrapper .betterdocs-faq-inner-wrapper .betterdocs-faq-list > li .betterdocs-faq-group .betterdocs-faq-post .betterdocs-faq-iconminus{width:5%;max-width:5%;}}<\/style>\t\t<div data-elementor-type=\"page\" data-elementor-id=\"8602\" class=\"elementor elementor-8602\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-189e20a elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"189e20a\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5893e7c\" data-id=\"5893e7c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b48aade elementor-widget elementor-widget-betterdocs-faq\" data-id=\"b48aade\" data-element_type=\"widget\" data-widget_type=\"betterdocs-faq.default\">\n\t\t\t\t\t<div\n\tclass=\"betterdocs-faq-wrapper layout-modern icon-after betterdocs-faq-layout-1 betterdocs-shortcode\">\n\t<h2 class=\"betterdocs-faq-layout-1 betterdocs-faq-section-title\"><\/h2>\n\t<div class=\"betterdocs-faq-inner-wrapper\">\n\t\t<div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Choose infinergi<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow does the electric vehicle charging work? Is infinergi an AC or a DC charger?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>&nbsp;Electric vehicles can be charged using direct current (DC) or alternating current (AC). DC chargers work with very high power and can be found in public environments, while AC chargers work with lower power and can be installed in private or semi-public environments.&nbsp;<\/p>\n<p>Infinergi is a mode 3 <strong>AC<\/strong> charging station that delivers <strong>up to 7.4kW on single-phase systems, or 22kW on three-phase systems.  <\/strong><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tMy car already came with the external charger. Why should I buy a charging station?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>The charging time of an electric vehicle is given by the following calculation:<\/p>\n<p>Charging time (h) = Battery capacity (KWh) \/ Charging power (KW)<\/p>\n<p>For example, if you charge with a power of 2kW and your car has a 50kWh battery, you need 25 hours for a full charge!<\/p>\n<p class=\"translation-block\"><strong>The vehicles OEM optional battery chargers<\/strong> are often equipped with Shuko type plugs, which <strong>can support limited currents<\/strong>, usually 10A (about 2kW), or rarely 16A.<\/p>\n<p class=\"translation-block\">Using an AC charging station like<strong> Infinergi makes charging the car much faster<\/strong>, delivering up to 7.4kW on single-phase systems, and up to 22kW on three-phase systems.<\/p><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIs infinergi safe?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">After an accurate hardware and software analysis, Infinergi has been <strong>certified <\/strong>according to<strong> CEI EN IEC 61851-1:2019<\/strong> regulation by the DEKRA certification body and has a CE certification. You can safely connect your vehicle!<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tShould I choose a single-phase or a three-phase device?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p><strong>It depends on your system and your vehicle<\/strong>. If you need to install Infinergi on a single-phase system or if your vehicle does not support multi-phase charging (consult your vehicle manual for information), choose a single-phase Infinergi model (up to 7.4kW). In all other cases, buy a three-phase model to optimize charging times (up to 22kW).<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy choose a model with display and RFID?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p><strong>I modelli con display<\/strong> possono fornirti <strong>indicazioni in tempo reale<\/strong> sulla carica, e pi\u00f9 in generale sullo stato del dispositivo, e possono essere <strong>configurati senza utilizzare l&#8217;applicazione web<\/strong>.&nbsp;&nbsp;<\/p>\n<p class=\"translation-block\">These models also integrate the <strong>RFID card reader<\/strong>, which can be used to allow charging only to<strong> authorized users.<\/strong><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tShould I choose a tethered or an untethered model?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p><strong>Dipende dal luogo dove la devi installare<\/strong>. Se l&#8217;installazione verr\u00e0 effettuata in un ambiente con accesso limitato (box privato o area recintata), ti consigliamo la versione con il cavo per motivi di praticit\u00e0.&nbsp;<\/p>\n<p>Nel caso di installazione in un luogo accessibile al pubblico, ti consigliamo di acquistare un modello senza cavo, meno soggetto ad atti vandalici e controlli di sicurezza periodici. Ricordati che ti dovrai munire di un cavo di ricarica esterno. Inoltre, se la tua auto ha un connettore di Tipo 1 (SAE J1772), dovrai acquistare un cavo Tipo2 (stazione) &#8211; Tipo1 (veicolo). Consulta il manuale del tuo veicolo per informazioni.<\/p><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tShould I increase the contractual power?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>It depends on the charging power you need<\/strong>. Contracts for homes are usually limited to around 3kW. <strong>You can choose<\/strong> to increase it depending on your vehicle's battery capacity (kWh) and the required charging times. Remember that infinergi allows you to <strong>configure a power limit, manually<\/strong> or dynamically by the <strong>DLM feature<\/strong>, to manage charging power depending on domestic consumption.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I use my green energy system to charge my vehicle?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Yes, of course, <strong>infinergi perfectly integrates with a renewable energy production system<\/strong>. By connecting an optional accessory (CT sensor for DLM), you can configure your station to use partially or totally green energy, so that you can charge your car costless!<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I install a single-phase infinergi on a three-phase system?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes<\/strong>. You must connect one of the three phases of the system to position L1 of the main terminal board. However, remember that Infinergi can deliver up to 7.4kW (32A) on the connected phase, creating a strong unbalance in the system. Furthermore, the DLM functionality would not work properly, because only one phase out of three is monitored. <strong>For this reason, we strongly do not recommend this connection type.<\/strong><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I install a three-phase infinergi on a single-phase system?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p><strong>No<\/strong>, it\u2019s not possible so far.&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI have an IT earthing system. Can I install Infinergi?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes<\/strong>, Infinergi supports <strong>TN\/TT and IT<\/strong> earthing systems. This setting must be configured during installation.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat about infinergi warranty?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Infinergi has a <strong>24-month<\/strong> warranty from the purchasing date.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI want to buy multiple infinergi chargers. How can I do?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p><a href=\"https:\/\/semar.com\/fr\/contatti\/\" target=\"_blank\" rel=\"noopener\">Contact us<\/a> with your request. We will answer you with our best offer as soon as possible.&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Installation<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I install infinergi?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>You can install it on the wall or on a pedestal (optional accessory) following the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a>. For the electrical set-up, connection and configuration, <strong>it is strongly recommended to consult an electrician.<\/strong>.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat additional electrical devices are needed to install infinergi?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">For each charging station installation, you will need a 30mA residual current circuit breaker (RCD) and a circuit breaker (MCB), or an integrated circuit breaker\/residual current circuit breaker (RCBO). Each charging station must be connected to only one RCD+MCB or RCBO. With Infinergi <strong>you can install a type A RCD<\/strong>, much cheaper than type B.<\/p>\n<p class=\"translation-block\">The electrical cables section, as well as the circuit breakers and differential switches, must be suitable for the power you intend to use. <strong>Contact your electrician<\/strong> if you have any questions.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I leave infinergi always connected to the mains?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes, of course!<\/strong> Infinergi draws less than 3W in standby mode. Economically speaking, assuming an electricity cost of \u20ac0.12\/kWh,<strong> in a month your bill would only increase by 0.26\u20ac!<\/strong><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tMy electrician configured infinergi with a current limit, but then I changed my contractual power. How can i set a new limit?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p><strong>\u00c8 altamente raccomandato far eseguire l\u2019operazione all\u2019installatore\/elettricista<\/strong>. Puoi seguire la stessa procedura utilizzata per completare l&#8217;installazione del dispositivo. Scorri alle FAQ della sezione <em>First use<\/em> for details.&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">First use<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I set up the device?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>Once the electrical connection has been completed, the device must be tuned on and set with the operating parameters. Using the display (where available) or the web application (logging in with the admin account), browse to the installation section and set the installation parameters. <strong>Supervision by an electrician during this procedure is highly recommended<\/strong>. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a>  for details.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I use the web application?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Keep on hand the quick guide contained in the infinergi package and<strong> follow these instructions: <\/strong><\/p>\n<p class=\"translation-block\">1.\tSearch for the WiFi network \u201c<em>INFINERGI_xx_xx_xx<\/em>\u201d from your smartphone (the x represents the last characters of the MAC address printed on the infinergi label) and connect entering the \u201cWiFi key\u201d highlighted in green in the example below as the password.<\/p>\n<p>2.\tOpen a browser and navigate to http:\/\/192.168.223.1 address.&nbsp;<\/p>\n<p>3.\tType \"admin\" as username and the complete serial number as password, <a href=\"https:\/\/semar.com\/wp-content\/uploads\/2023\/08\/Mobile_Conf_Infinergi.png\" target=\"_blank\" rel=\"noopener\">like the one highlighted in red in the example below.<\/a>.&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI lost the quick installation guide. How can I connect to the web application?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>Una copia dell&#8217;etichetta \u00e8 attaccata all\u2019interno del dispositivo, sulla scheda elettronica del pannello frontale. L\u2019apertura del pannello va effettuata ad apparato disalimentato e solamente da un elettricista o personale qualificato. In caso di impossibilit\u00e0 di recuperare l\u2019etichetta interna, <a href=\"https:\/\/semar.com\/fr\/contatti\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>.&nbsp;<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI completed the first configuration. What to do now?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Infinergi is ready to charge, and<strong> you can connect a vehicle<\/strong>. Remember that if you want to use some features, such as scheduled mode or save the charging history, you must manually <strong>set a valid date or connect it to the Internet for automatic synchronization<\/strong>. You can change the operating parameters and enable the various supported features by navigating the menu.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDo I have to set a valid date?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Some features require the time to be set to properly work. <strong>If connected to the Internet<\/strong>, infinergi <strong>independently configures the date and time<\/strong>. Otherwise, the time must be set manually using the display (where available) or the web application. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for details.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI bought multiple devices and I want to configure them with the same settings? Do I have to set them one by one?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>No<\/strong>, if you log in the web application using the admin account, <strong>you just need to configure one <\/strong>completely and export settings. In the other devices, complete the first installation only and import your settings. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for the procedure details.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy the setting menu is different from the one described on the manual?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">We periodically update infinergi software and documentation. If you have not connected your station to the Internet, <strong>you may have an outdated software version<\/strong>. Connect it to a network or update it manually using the procedures described in <em>Software update<\/em> FAQ section.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Vehicle charging<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI connected my car, but the charge doesn\u2019t start. Why?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">There are multiple reasons. Check the display (where present) and the backlight colour of infinergi logo on the frontal panel and see the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual <\/a>for details.<\/p>\n<p>Below is a list of the most common cases:<\/p>\n<p class=\"translation-block\">-\t<em>Infinergi is stuck due to a <strong>fault<\/strong><\/em>. Scroll to the Problems and Recovery FAQs section to resolve the issue.<\/p>\n<p class=\"translation-block\">-\t<em>The <strong>first configuration <\/strong>has not finished yet<\/em>. Infinergi requires an initial configuration to set at least the type of system earthing and the maximum power that can be delivered. If you have a display version, you can configure it using the navigation keys, otherwise you must connect a smartphone to the device.<\/p>\n<p class=\"translation-block\">-\t<em><strong>Authentication<\/strong> enabled<\/em>. In this case charging begins only when a valid RFID card is read.<\/p>\n<p class=\"translation-block\">-\t<em><strong>DLM <\/strong>function enabled<\/em>. The home system available power is not high enough to start charging.<\/p>\n<p class=\"translation-block\">-\t<em><strong>Green mode<\/strong> selected<\/em>. A minimal surplus of energy may be required to start charging. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for correct configuration.<\/p>\n<p class=\"translation-block\">-\t<em><strong>Scheduled mode<\/strong> selected<\/em>. Charging does not start if you are in a time slot without active programs or if, within a program, the minimum conditions to start charging do not exist.<\/p>\n<p class=\"translation-block\">-\t<em><strong>OCPP mode<\/strong> selected<\/em>. In this mode, the device may be disabled by the remote server.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich is the minimum charging power?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">The standard requires that the minimum charging power for electric vehicles is <strong>1.4kW<\/strong>. You cannot charge your vehicle below this power. Remember that the lower the power, the longer the charging times.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy does my vehicle charges with a lower power than the one settled?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">If a power limit has not been set by the user or by the <strong>DLM<\/strong> function, the limitation <strong>may depend on the internal charger of your car<\/strong>. See your vehicle manual for more details. These are some cases that may occur:<\/p>\n<p>&#8211;\tPotenza di ricarica limitata, presente spesso sulle auto ibride che di norma montano batterie pi\u00f9 piccole.&nbsp;<\/p>\n<p>&#8211;\tCarica su sistemi trifase non supportata&nbsp;<\/p>\n<p>&#8211;\tGestione dinamica della potenza assorbita, tipicamente minore ad inizio e a fine carica.<\/p>\n<p class=\"translation-block\">For infinergi models without cable, the limitation may also depend on the <strong>cable type<\/strong>. There are different types of cables standardized according to current regulations, each with a limit on the power that can be delivered. Infinergi recognizes the type of cable and can limit the charging power according to the cable limits. Check the specifications of your cable.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy does the charging periodically restart if I leave my vehicle connected?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>It depends on your car charger<\/strong>. The batteries have small consumption even when the car is on standby. If the charger detects that the batteries have become too discharged, it can ask the charging station to supply it again.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">DLM (Dynamic Load Management)<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat is the DLM function?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">If you enable the DLM function, Infinergi <strong>adjusts the charging power dynamically<\/strong> based on home consumption. This allows you to avoid the annoying disconnection of the energy meter when you connect the car, because the total consumption always remains below the set contractual power. Remember that <strong>you need an external accessory to use the DLM function<\/strong>. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual <\/a>for details.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow long is the DLM CT sensor cable?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>Il sensore CT viene fornito con un cavo lungo <strong>5m<\/strong>. Se il tuo contatore d\u2019impianto \u00e8 pi\u00f9 distante,<strong> puoi prolungare il cavo fino a 100m<\/strong>, purch\u00e9 utilizzi un cavo intrecciato schermato (UTP Cat 5 o superiore). Nel caso di sistema trifase, l&#8217;utilizzo di un solo cavo ad 8 fili (4 coppie) \u00e8 sufficiente per collegare tutti i tre sensori CT da installare sulle singole fasi. Ricordati di utilizzare anche un passacavo stagno in modo da non perdere il grado di impermeabilit\u00e0 di infinergi!<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI already installed a Modbus MID meter on my electrical system. Can I use it to manage the DLM function?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes<\/strong>, if you have a version of the device supported by infinergi, you can use a MID Modbus meter as an alternative to the CT sensor. Scroll to the <em>MID external meter<\/em> FAQ section for more information.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Safety and authentication<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI have a Infinergi model with display, installed in a public access area. Can I limit access to the configuration menu?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes<\/strong>, you can protect access to the menu <strong>with a 4-digit code<\/strong>. You can enable it inside the Admin\/Security section of device settings. Use the admin user and see the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for the procedure. Remember also to change the default password of the admin account!<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I add new users on the web application?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>No<\/strong>, the web application only provides two accounts so far. One administrative type and one with fewer privileges. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual <\/a>for default login credentials. We recommend that you change these passwords after the first installation.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan limit charging access to authorized users only?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Infinergi provides authentication <strong>via RFID card <\/strong>so far. If you set this limit for charging, an authorized RFID card must be read by the reader to enable charging. On RFID-less infinergi versions, this function is not available.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to set RFID authorized cards?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>Per aggiungere nuove tessere RFID <strong>puoi utilizzare il display<\/strong> (dove disponibile) <strong>o l&#8217;applicazione web<\/strong> (entrando con l\u2019account admin). Queste vengono memorizzate sulla memoria interna del infinergi. Consulta il <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> per se guire la procedura.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow many authorized RFID cards can i set up on infinergi?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>There is no limit<\/strong>, you can add as many RFID cards as you want!<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Internet connection<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIs it mandatory to connect Infinergi to the Internet?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>No, but it\u2019s highly recommended<\/strong> to keep the software updated to the last version, with <strong>stability improvements <\/strong>and <strong>new features<\/strong> and to hold data and time synchronized. It will also make remote assistance requests possible, if necessary.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I connect Infinergi to the Internet?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>There are two ways:&nbsp;<\/p>\n<p>\u2013\t<strong>WiFi<\/strong>. If infinergi is installed on a WiFi covered area, you can connect the device to it setting the correct parameters. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for the connection procedure. Remember, when you connect to the infinergi web application, you are locally connected, but the device is not connected to the Internet yet.&nbsp;<\/p>\n<p>\u2013\t<strong>GPRS<\/strong>. If a WiFi network is not available, you can purchase an accessory which provides GPRS connectivity. This device is sold separately (SIM not included).<\/p><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIf I connect my smartphone to the same WiFi network configured on infinergi, can I use the web application?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes<\/strong>. You can use the web application to monitor Infinergi either connecting to its network directly or connecting to the same WiFi network by two alternative ways.<\/p>\n<p>&#8211;\tDigita sul browser l\u2019indirizzo IP che infinergi ha acquisito sulla rete WiFi. Puoi verificare questo parametro nell\u2019applicazione web (<em>sezione <\/em><strong><em>Info\/Connessione WiFi<\/em><\/strong>).<\/p>\n<p>&#8211;\tNaviga all\u2019indirizzo http:\/\/infinergi_xx_xx_xx.local, dove le x rappresentano gli ultimi caratteri dell\u2019indirizzo MAC riportato sull\u2019etichetta di infinergi.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIf infinergi is connected to the Internet via WiFi network, can I remotely use the web application?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>No<\/strong>, you need to be connected to the <strong>same WiFi network.<\/strong><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIf infinergi is connected to the Internet via a GPRS mobile connection, can I remotely use the web application?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes<\/strong>, but you must use a SIM with some <strong>VPN service<\/strong>. In this case, you just need to know the IP address of Infinergi on the private network. Contact the SIM card provider for more information.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Software update<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow can I update infinergi software?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>If Infinergi is connected to a network with <strong>Internet\u00a0<\/strong>access, the software update is <strong>performed automatically.<\/strong>.&nbsp;<\/p>\n<p>If this is not possible, you can always update your product manually by following the instructions <a href=\"https:\/\/semar.com\/fr\/supporto\/#download_infinergi\" target=\"_blank\" rel=\"noopener\">here<\/a>.&nbsp;&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">External MID meter<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I record the power used for charging sessions?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">All Infinergi versions have a power meter inside. However, if you need a <strong>MID certified measure<\/strong> for consumption pricing, you must <strong>purchase an external accessory<\/strong> to be connected to the grid and to the charging station. Only the display equipped Infinergi models support this accessory (MID Modbus counter). See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for details.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI already installed a Modbus MID meter on my system. Can I use it?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>Infinergi currently supports only the following MID meter models:<\/p>\n<p>&#8211;\tCarlo Gavazzi EM111 \/ EM340<\/p>\n<p>&#8211;\tLUMEL NMID30-2<\/p>\n<p>&#8211;\tEastron SDM230 \/ SDM72D<\/p>\n<p>&#8211;\tIVY METERING<\/p>\n<p><a href=\"https:\/\/semar.com\/fr\/contatti\/\" target=\"_blank\" rel=\"noopener\">Contact us<\/a> for information or request for quotes.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I use the same Modbus MID meter for both consumption pricing and DLM managing?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>No<\/strong>, these features require two different types of installations. An incorrect configuration could cause malfunctions. Consult the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual <\/a>for correct installation in this scenario.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I use two different Modbus MID meters for consumption pricing and DLM managing?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>No<\/strong>, Infinergi currently supports<strong> only one MID Modbus meter<\/strong> connection. If you select the MID meter as the sensor to manage the DLM, you will not be able to use another one for charging consumption recording. Conversely, if you enable the MID Modbus meter to monitor the charging energy, you will be able to activate the DLM only with the CT sensor.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Charging history<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDoes infinergi record the charging sessions history?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>Yes<\/strong>, infinergi records <strong>the last 100 charging sessions<\/strong>, overwriting the least recent. The following information is provided for each session:<\/p>\n<p>&#8211;\tInizio della sessione<\/p>\n<p>&#8211;\tDurata (totale e di carica effettiva)<\/p>\n<p>&#8211;\tEnergia erogata (totale e green)<\/p>\n<p>&#8211;\tStato di conclusione<\/p>\n<p class=\"translation-block\">You must set a valid date to use this feature. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for details.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow can I view the charging sessions history?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\"><strong>You must connect to the device using the web application<\/strong> and navigate to <em>History<\/em> section. Here you can see the memorized charging sessions time-filtered list.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Troubleshooting<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy does nothing happen if I turn on the device?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Turn on the device. If the display (where present) remains off or if you don\u2019t hear the start-up sound, turn off the power to the device and <strong>check the electrical connection<\/strong>. Also check the <strong>flat cable<\/strong> correct connection between the two electronic boards inside the device.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy does my device lose the date setting?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Infinergi was designed to always remain connected to the electricity grid. If it is turned off <strong>for more than a day<\/strong>, at next start the <strong>date setting is lost<\/strong> and must be configured again. When you connect your Smartphone to infinergi, a time synchronization is automatically performed. <strong>Connect the charging station to the Internet<\/strong> to avoid date lose. See the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual<\/a> for details.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tThe infinergi logo is flashing red. What to do?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p class=\"translation-block\">Infinergi <strong>detected a problem<\/strong> and got stuck. It could be an installation, vehicle or internal problem with the device. To find the error code, check the dedicated message on the display (where available) or access the web application. Then consult the <a href=\"https:\/\/docs.ithingszone.com\/infinergi\/Infinergi-Installation_and_user_manual_EN.pdf\" target=\"_blank\" rel=\"noopener\">manual <\/a>for troubleshooting.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat about assistance requests?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\" >\n\t<p>If corrective actions were not sufficient to resolve a problem, please <a href=\"https:\/\/semar.com\/fr\/contatti\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> with a brief description of the problem. We will do our best to provide you with assistance as quickly as possible.<\/p>\n<\/div>\n<\/div><\/li><\/ul>\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t                    <\/div>\n\t\t        \n                    <div id=\"contatti-e-assistenza-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"contatti-e-assistenza-tab\">\n\t\t\t\t        <style>.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-9479 .elementor-element.elementor-element-59f86dd > .elementor-widget-container{margin:2% 0% 0% 0%;}.elementor-9479 .elementor-element.elementor-element-59f86dd{font-family:\"Work Sans\", Sans-serif;font-size:16px;color:#000000;}.elementor-widget-form .elementor-field-group > label{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .elementor-field-type-html{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .elementor-field-group .elementor-field, .elementor-widget-form .elementor-field-subgroup label{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-form .elementor-message{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .e-form__indicators__indicator, .elementor-widget-form .e-form__indicators__indicator__label{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-form .e-form__indicators__indicator__progress__meter{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-group{padding-right:calc( 10px\/2 );padding-left:calc( 10px\/2 );margin-bottom:10px;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-form-fields-wrapper{margin-left:calc( -10px\/2 );margin-right:calc( -10px\/2 );margin-bottom:-10px;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-group.recaptcha_v3-bottomleft, .elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-group.recaptcha_v3-bottomright{margin-bottom:0;}body.rtl .elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-labels-inline .elementor-field-group > label{padding-left:0px;}body:not(.rtl) .elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-labels-inline .elementor-field-group > label{padding-right:0px;}body .elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-labels-above .elementor-field-group > label{padding-bottom:0px;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-group > label, .elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-subgroup label{color:#000000;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-group > label{font-family:\"Work Sans\", Sans-serif;font-size:14px;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-type-html{padding-bottom:0px;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-group .elementor-field:not(.elementor-select-wrapper){background-color:#ffffff;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-field-group .elementor-select-wrapper select{background-color:#ffffff;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .e-form__buttons__wrapper__button-next{background-color:#0066AD;color:#ffffff;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-button[type=\"submit\"]{background-color:#0066AD;color:#ffffff;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-button[type=\"submit\"] svg *{fill:#ffffff;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .e-form__buttons__wrapper__button-previous{color:#ffffff;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .e-form__buttons__wrapper__button-next:hover{background-color:#FFFFFF;color:#0066AD;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-button[type=\"submit\"]:hover{background-color:#FFFFFF;color:#0066AD;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .elementor-button[type=\"submit\"]:hover svg *{fill:#0066AD;}.elementor-9479 .elementor-element.elementor-element-165bcb5 .e-form__buttons__wrapper__button-previous:hover{color:#ffffff;}.elementor-9479 .elementor-element.elementor-element-165bcb5{--e-form-steps-indicators-spacing:20px;--e-form-steps-indicator-padding:30px;--e-form-steps-indicator-inactive-secondary-color:#ffffff;--e-form-steps-indicator-active-secondary-color:#ffffff;--e-form-steps-indicator-completed-secondary-color:#ffffff;--e-form-steps-divider-width:1px;--e-form-steps-divider-gap:10px;}@media(min-width:1001px){.elementor-9479 .elementor-element.elementor-element-7e59ca3{width:50%;}.elementor-9479 .elementor-element.elementor-element-4526a21{width:50%;}}<\/style>\t\t<div data-elementor-type=\"section\" data-elementor-id=\"9479\" class=\"elementor elementor-9479\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-318b223 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"318b223\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e59ca3\" data-id=\"7e59ca3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59f86dd elementor-widget elementor-widget-text-editor\" data-id=\"59f86dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Semar Srl<br \/>Via Sardegna 5,<br \/>60022 Castelfidardo (AN)<br \/>Italie<br \/><br \/><a style=\"color: black;\" href=\"tel:071782481\">T (+39) 071 782481<\/a><br \/>F (+39) 071 7824824<br \/><a style=\"color: black;\" href=\"mailto:info@semar.biz\">info@semar.biz<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4526a21\" data-id=\"4526a21\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-165bcb5 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"165bcb5\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Successivo&quot;,&quot;step_previous_label&quot;:&quot;Precedente&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nuovo modulo\" aria-label=\"Nuovo modulo\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"9479\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"165bcb5\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Supporto - Semar Srl\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"8318\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCourriel\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Courriel\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRaison de la demande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_32d0960 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_32d0960]\" id=\"form-field-field_32d0960\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_32d0960\" class=\"translation-block\"><span class=\"elementor-field-option\"> <label for=\"form-field-message\">J\u2019accepte <a href=\"\/\/new.semar.biz\/privacy-policy-2\/\u201d\" style=\"color: black\" target=\"_self\"><u>la Politique de Confidentialit\u00e9 <\/u><\/a>  <\/label><\/span><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVOYER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da84ab4 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"da84ab4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7588d49\" data-id=\"7588d49\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9712cd4 elementor-widget elementor-widget-template\" data-id=\"9712cd4\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<footer data-elementor-type=\"footer\" data-elementor-id=\"2316\" class=\"elementor elementor-2316\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-024d835 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"024d835\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a51d5b3\" data-id=\"a51d5b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9be3a1 elementor-widget elementor-widget-image-carousel\" data-id=\"a9be3a1\" data-element_type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;none&quot;,&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_show_tablet&quot;:&quot;3&quot;,&quot;slides_to_show_mobile&quot;:&quot;2&quot;,&quot;slides_to_scroll_tablet&quot;:&quot;3&quot;,&quot;slides_to_scroll_mobile&quot;:&quot;2&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carosello d&#039;immagini\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/iso-p2eoisfyofdljwa2szcwy9miycoxjjoeqam6yi48w0.png\" alt=\"iso\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/rina_16949-p2eoizyo73nw4rz5l2lxi7q7pfnv94i9fbu2spt3i8.png\" alt=\"rina_16949\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/rohs-p2eoj3q0yft1f7toz48fs6s22z5c3wx6rug0ptnitc.png\" alt=\"rohs\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/logo_ce-p2eoiy2ztflbhk1vw1sod87ainx4tqasr2j3u5vvuo.png\" alt=\"logo_ce\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/nemko-p2eoiz0u09mlt60iqk7axpyr41si1fej376lbfuhog.png\" alt=\"nemko\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/C.C.C-p2eoj5lpc3vm2fqyo51ox6az9qw2jb4ng3qzodkqgw.png\" alt=\"C.C.C\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/conflict-minerals-p2eoj7hdpry6pno8d5uy25twgimsypc44d1ymxhy4g.png\" alt=\"conflict minerals\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/cqc-p2eoiqkaarb0woct3yjnta3lrky745gy21b7zy718g.png\" alt=\"cqc\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 di 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/logo-reach-p2eoix55mlk15y391je1sqftxa1rm172exvmcvxa0w.png\" alt=\"logo reach\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1e0469 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b1e0469\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f0b9051\" data-id=\"f0b9051\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d28ddb elementor-widget elementor-widget-spacer\" data-id=\"9d28ddb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f53903a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f53903a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1ad5818\" data-id=\"1ad5818\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-102ea48 elementor-widget elementor-widget-heading\" data-id=\"102ea48\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTACTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f50ba35 elementor-widget elementor-widget-text-editor\" data-id=\"f50ba35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Semar srl Unipersonale<br \/>Via Sardegna 5,<br \/>60022 Castelfidardo (AN)<br \/>Italie<br \/><br \/><a style=\"color: white;\" href=\"tel:071782481\">T (+39) 071 782481<\/a><br \/><a style=\"color: white;\" href=\"mailto:info@semar.biz\">info@semar.biz<\/a><br \/><br \/><img decoding=\"async\" src=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/09\/4.0.png\" width=\"45\" \/><a href=\"https:\/\/sdgs.un.org\/goals\"><img decoding=\"async\" style=\"margin: 0px 15px;\" src=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/09\/sustainable.png\" width=\"45\" \/><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-5f99eff elementor-hidden-mobile\" data-id=\"5f99eff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9239054 elementor-widget elementor-widget-heading\" data-id=\"9239054\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MENU<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74393fc elementor-nav-menu__align-start elementor-nav-menu--dropdown-mobile elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"74393fc\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-text e--animation-grow\">\n\t\t\t\t<ul id=\"menu-1-74393fc\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-908\"><a href=\"https:\/\/semar.com\/fr\/azienda\/\" class=\"elementor-item\">Entreprise<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-907\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/\" class=\"elementor-item\">Produits<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-906\"><a href=\"https:\/\/semar.com\/fr\/contatti\/\" class=\"elementor-item\">Contacts<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-942\"><a href=\"https:\/\/semar.com\/fr\/jobs\/\" class=\"elementor-item\">Travail<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Permuter le menu\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-74393fc\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-908\"><a href=\"https:\/\/semar.com\/fr\/azienda\/\" class=\"elementor-item\" tabindex=\"-1\">Entreprise<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-907\"><a href=\"https:\/\/semar.com\/fr\/prodotti\/\" class=\"elementor-item\" tabindex=\"-1\">Produits<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-906\"><a href=\"https:\/\/semar.com\/fr\/contatti\/\" class=\"elementor-item\" tabindex=\"-1\">Contacts<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-942\"><a href=\"https:\/\/semar.com\/fr\/jobs\/\" class=\"elementor-item\" tabindex=\"-1\">Travail<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7001a63\" data-id=\"7001a63\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c57e67 elementor-widget elementor-widget-heading\" data-id=\"0c57e67\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMATIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b397577 elementor-nav-menu--dropdown-mobile elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"b397577\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-text e--animation-grow\">\n\t\t\t\t<ul id=\"menu-1-b397577\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-640\"><a rel=\"privacy-policy\" href=\"https:\/\/semar.com\/fr\/privacy-policy-2\/\" class=\"elementor-item\">Politique de confidentialit\u00e9<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-340\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/01\/Semar-condizioni-generali-di-vendita.pdf\" class=\"elementor-item\">Conditions de vente<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6575\"><a href=\"https:\/\/semar.com\/fr\/ethical-code\/\" class=\"elementor-item\">Code d\u2019\u00e9thique<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-338\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/02\/ISO9001_2015_RINA.pdf\" class=\"elementor-item\">Certification ISO 9001<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5051\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/02\/ISO14001_2015_RINA.pdf\" class=\"elementor-item\">Certification ISO 14001<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5052\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/02\/IATF-16949_2016_RINA.pdf\" class=\"elementor-item\">Certification IATF 16949<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Permuter le menu\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-b397577\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-640\"><a rel=\"privacy-policy\" href=\"https:\/\/semar.com\/fr\/privacy-policy-2\/\" class=\"elementor-item\" tabindex=\"-1\">Politique de confidentialit\u00e9<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-340\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/01\/Semar-condizioni-generali-di-vendita.pdf\" class=\"elementor-item\" tabindex=\"-1\">Conditions de vente<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6575\"><a href=\"https:\/\/semar.com\/fr\/ethical-code\/\" class=\"elementor-item\" tabindex=\"-1\">Code d\u2019\u00e9thique<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-338\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/02\/ISO9001_2015_RINA.pdf\" class=\"elementor-item\" tabindex=\"-1\">Certification ISO 9001<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5051\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/02\/ISO14001_2015_RINA.pdf\" class=\"elementor-item\" tabindex=\"-1\">Certification ISO 14001<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5052\"><a href=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/02\/IATF-16949_2016_RINA.pdf\" class=\"elementor-item\" tabindex=\"-1\">Certification IATF 16949<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-25a29c1\" data-id=\"25a29c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-119e4a2 elementor-widget elementor-widget-heading\" data-id=\"119e4a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NOS SITES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8744d8b elementor-widget elementor-widget-image\" data-id=\"8744d8b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"161\" src=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/01\/semar_company_location.jpg\" class=\"attachment-full size-full wp-image-10390\" alt=\"\" srcset=\"https:\/\/semar.com\/wp-content\/uploads\/2021\/01\/semar_company_location.jpg 290w, https:\/\/semar.com\/wp-content\/uploads\/2021\/01\/semar_company_location-18x10.jpg 18w\" sizes=\"(max-width: 290px) 100vw, 290px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85216ad elementor-widget elementor-widget-image\" data-id=\"85216ad\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/semaritalysrl\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/link-p27uvi4qdzl1hts2o4ajnzg0xh7bhkuf3ezw8otji8.png\" title=\"link\" alt=\"link\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45ccfa2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"45ccfa2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ee2ae9\" data-id=\"9ee2ae9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-967ffec elementor-widget__width-inherit elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"967ffec\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f44bae3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f44bae3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28a85ec\" data-id=\"28a85ec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6108d17 elementor-widget elementor-widget-text-editor\" data-id=\"6108d17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a9 1997 &#8211; SEMAR SRL UNIPERSONALE &#8211; R.E.A. (AN) N. 66344 &#8211; P.IVA 00156730426 &#8211; SDI SUBM70N &#8211; Cap. Soc. \u20ac 104.000,00 i.v.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4719f9a elementor-widget elementor-widget-text-editor\" data-id=\"4719f9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>subject to management and coordination by Palmieri Holding S.R.L.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/footer>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>ZONE DE SUPPORT<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template_page-builder.php","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-8318","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Supporto - Semar Srl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/semar.com\/fr\/supporto\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporto - Semar Srl\" \/>\n<meta property=\"og:description\" content=\"AREA DI SUPPORTO\" \/>\n<meta property=\"og:url\" content=\"https:\/\/semar.com\/fr\/supporto\/\" \/>\n<meta property=\"og:site_name\" content=\"Semar Srl\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-31T08:40:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"176 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/semar.com\/supporto\/\",\"url\":\"https:\/\/semar.com\/supporto\/\",\"name\":\"Supporto - Semar Srl\",\"isPartOf\":{\"@id\":\"https:\/\/semar.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/semar.com\/supporto\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/semar.com\/supporto\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png\",\"datePublished\":\"2023-07-27T13:23:23+00:00\",\"dateModified\":\"2024-05-31T08:40:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/semar.com\/supporto\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/semar.com\/supporto\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/semar.com\/supporto\/#primaryimage\",\"url\":\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png\",\"contentUrl\":\"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/semar.com\/supporto\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/semar.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Supporto\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/semar.com\/#website\",\"url\":\"https:\/\/semar.com\/\",\"name\":\"Semar Srl\",\"description\":\"Progetta, Realizza e Fornisce alimentatori, trasformatori e avvolti elettromagnetici\",\"publisher\":{\"@id\":\"https:\/\/semar.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/semar.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/semar.com\/#organization\",\"name\":\"Semar srl\",\"url\":\"https:\/\/semar.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/semar.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/semar.com\/wp-content\/uploads\/2020\/10\/Semar.jpg\",\"contentUrl\":\"https:\/\/semar.com\/wp-content\/uploads\/2020\/10\/Semar.jpg\",\"width\":1247,\"height\":279,\"caption\":\"Semar srl\"},\"image\":{\"@id\":\"https:\/\/semar.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Supporto - Semar Srl","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/semar.com\/fr\/supporto\/","og_locale":"fr_FR","og_type":"article","og_title":"Supporto - Semar Srl","og_description":"AREA DI SUPPORTO","og_url":"https:\/\/semar.com\/fr\/supporto\/","og_site_name":"Semar Srl","article_modified_time":"2024-05-31T08:40:00+00:00","og_image":[{"url":"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"176 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/semar.com\/supporto\/","url":"https:\/\/semar.com\/supporto\/","name":"Supporto - Semar Srl","isPartOf":{"@id":"https:\/\/semar.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/semar.com\/supporto\/#primaryimage"},"image":{"@id":"https:\/\/semar.com\/supporto\/#primaryimage"},"thumbnailUrl":"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png","datePublished":"2023-07-27T13:23:23+00:00","dateModified":"2024-05-31T08:40:00+00:00","breadcrumb":{"@id":"https:\/\/semar.com\/supporto\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/semar.com\/supporto\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/semar.com\/supporto\/#primaryimage","url":"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png","contentUrl":"https:\/\/semar.com\/wp-content\/uploads\/elementor\/thumbs\/Semar_small-owk0ej28no9si12830ipvzxb1q8iq8eq5vfxfzuakg.png"},{"@type":"BreadcrumbList","@id":"https:\/\/semar.com\/supporto\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/semar.com\/"},{"@type":"ListItem","position":2,"name":"Supporto"}]},{"@type":"WebSite","@id":"https:\/\/semar.com\/#website","url":"https:\/\/semar.com\/","name":"Semar Srl","description":"Progetta, Realizza e Fornisce alimentatori, trasformatori e avvolti elettromagnetici","publisher":{"@id":"https:\/\/semar.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/semar.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/semar.com\/#organization","name":"Semar srl","url":"https:\/\/semar.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/semar.com\/#\/schema\/logo\/image\/","url":"https:\/\/semar.com\/wp-content\/uploads\/2020\/10\/Semar.jpg","contentUrl":"https:\/\/semar.com\/wp-content\/uploads\/2020\/10\/Semar.jpg","width":1247,"height":279,"caption":"Semar srl"},"image":{"@id":"https:\/\/semar.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/comments?post=8318"}],"version-history":[{"count":386,"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\/revisions"}],"predecessor-version":[{"id":9478,"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/pages\/8318\/revisions\/9478"}],"wp:attachment":[{"href":"https:\/\/semar.com\/fr\/wp-json\/wp\/v2\/media?parent=8318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}